Last Updated: September 4, 2026

1. Our Commitment
Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are here to help. This Return & Refund Policy applies to all purchases made on marksdeal.co.

2. Return Window
You have 30 calendar days from the date you receive your item to initiate a return. Returns submitted after this 30-day period will not be accepted.

3. Eligibility Criteria for Returns
To be eligible for a return, your item must meet the following conditions:

  • Condition: The item must be unused, unworn, unwashed, and in the same condition that you received it.
  • Packaging: The item must be returned in its original packaging, with all tags, labels, and accessories intact.
  • Reason for Return: We accept returns for a variety of reasons, including but not limited to:
    • Change of mind.
    • Incorrect size or fit.
    • Defective or Damaged Items: If you receive a product that is defective or damaged due to a manufacturing error, please contact us immediately with photos of the issue to facilitate a faster resolution.

4. Non-Returnable Items
The following items are not eligible for return:

  • Gift cards.
  • Final sale or clearance items (explicitly marked as such on the product page).
  • Personal care goods (e.g., underwear, socks) if the hygiene seal has been broken.

5. Return Process
To initiate a return, please follow these steps:

  1. Contact Us: Email our Customer Support team at info@marksdeal.co with your order number and the reason for your return. You will receive a Return Merchandise Authorization (RMA) number and detailed instructions.
  2. Package Your Item: Securely package the item(s) in the original packaging, including your order number and the RMA number clearly marked on the outside.
  3. Ship Your Return: Affix the provided return shipping label to your package and drop it off at the designated carrier’s location.

6. Return Shipping Costs & Fees
We are pleased to offer free return shipping for all eligible returns. There is no re-stocking fee for returned items.

7. Refund Processing

  • Inspection: Once we receive your returned item, our team will inspect it to ensure it meets our return eligibility criteria.
  • Processing Time: Approved refunds are processed within 1 to 2 business days of receiving the returned item.
  • Refund Method & Timing: Your refund will be credited back to your original payment method (e.g., credit card or PayPal account). Please allow 7-10 business days for the refund to appear on your bank statement, as the processing time depends on your financial institution.

8. Exchanges
If you need a different size or color, we recommend returning the original item for a refund and placing a new order for the correct item. This ensures you get the item you want as quickly as possible.